Melbourne Brisbane Computer Repairs, Website design & SEO |  |
| Posted: 03 Oct 2010 11:55 PM PDT This large Dell PC (running one of the first Xeons that became the core2 duos), wasn’t starting. I tried safe mode, and it would run through various drivers, and just suddenly stop at isapnp.sys After a few minutes, I decide to try booting from my UBCD4Win CD, and run a chkdsk… but it finds no fault with the disk. Next, I take a bit of a look around the internet, and I soon find that the problem isn’t with isapnp.sys, but with the file thats loaded after isapnp.sys… So how do I find out the file thats next. It seems there is no simple answer. However, I did manage to find a simple solution: After booting from UBCD4Win (again), I go to windows\system32\drivers I then view the files in “detail mode” (ie each file is shown on a seperate line, with a size and date for each). I then sort the whole folder by size (usually by clicking on the word “size” of the size column I then notice that there is 1 file (sgeqcx.sys) that has a size of 0 bytes. Since there is no was that this folder should have zero length files, I know that thats the problem. I delete sgeqcx.sys, knowing the “good” version will be copied into place by system resore. Sure enough, the PC boots normally, and everything is back to normal. PS: a few days later, the same customer calls again, saying he has a very similar problem. At this point, we both agree that the computer is dying, and needs to be replaced before any serious damage is done to the data. So: if you have this problem happen more than once, within a week or two, then I suggest you stop using the computer, and get a new one ASAP. Related posts: |
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