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Outlook express lockup Posted: 13 Oct 2010 11:54 PM PDT I had a customer that said Outlook express would always lockup the PC. I had a quick look, but couldn’t see a problem. The PC was running XP, CPU was a core2 duo, and there was plenty of RAM (1GB). I went through my usual tuning routine, as the PC seemed a bit slow. While waiting for a defrag to complete, I looked at the outlook express files… ie: C:\Documents and Settings\[UserName]\Local Settings\Application Data\Identities\{LONG HEX NUMBER}\Microsoft\Outlook Express I found it odd that the “Deleted Items.dbx” file was huge (about 900Mb). Something was wrong here. I stopped the defrag (I’d have to restart it once I sorted out OE). A quick look at Outlook express showed about 80 emails in the deleted items folder, and none that would explain why the dbx file was so large. I suspect that a huge email was “deleted” at some point in the past, and that OE will occasionally take a long time (ie appear to be locked up) while managing the deleted items folder. So, the obvious next step was to file -> folder -> compact all folders After about 15 minutes, the process had completed, and the deleted items.dbx file was a much more manageable size of 140Kb After that (3 weeks later), the customer reported that the email hasn’t lock up since. Related posts: Moving address book from outlook to outlook express Brother CC3 defaults to outlook express for scan to email Outlook express & faulty modem

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